Privacy Policy
Last Updated: January 2026
Willows Green Healthcare ("we," "us," "our," or "Company") operates the willowsgreenhealthcare.co.uk website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all associated content, functionality, and services offered thereon (collectively, the "Website").
Please read this Privacy Policy carefully. By accessing and using this Website, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We collect information in the following ways:
- Personal Information: When you interact with our Website, we may collect personally identifiable information such as your name, email address, telephone number, and other contact details you voluntarily provide.
- IP Address: We automatically collect your Internet Protocol (IP) address when you access the Website.
- Cookies: We use cookies and similar tracking technologies to enhance your experience and gather usage data (see Cookie Policy below).
- Usage Data: We collect information about how you interact with the Website, including pages visited, time spent on pages, links clicked, search queries, and referral sources.
- Device Information: We may collect information about your device, including device type, operating system, browser type, and unique device identifiers.
How We Use Information
We use the collected information for the following purposes:
- Analytics: To analyze Website traffic, user behaviour, and performance metrics to better understand our audience.
- Affiliate Tracking: To track affiliate links and commissions, monitor campaign performance, and manage our affiliate relationships with casino partners.
- Site Improvement: To enhance Website functionality, user experience, content relevance, and design.
- Marketing Communications: To send you promotional materials, newsletters, and updates (only with your consent where required).
- Compliance: To comply with legal obligations, including age verification and anti-money laundering (AML) requirements.
- Fraud Prevention: To detect and prevent fraudulent activities and abuse of our Website.
Cookie Policy
Our Website uses cookies and similar technologies to collect information and enhance your experience.
Types of Cookies We Use:
- Essential Cookies: Required for basic Website functionality and security.
- Analytics Cookies: Track user behaviour to help us improve Website performance and user experience.
- Marketing Cookies: Used for affiliate tracking, advertising purposes, and to measure campaign effectiveness.
- Third-Party Cookies: Placed by partner websites, analytics services, and advertising networks.
Cookie Opt-Out:
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect Website functionality. You may also opt-out of specific analytics and marketing cookies through industry opt-out mechanisms and cookie consent management platforms.
Third-Party Links
Our Website contains links to third-party websites, including online casinos and affiliate partners. We are not responsible for the privacy practices, policies, or content of external websites. These third-party websites have their own privacy policies and terms of service, which we encourage you to review before providing any personal information or engaging in gambling activities.
When you click on casino links or affiliate referral links, you leave our Website and enter third-party platforms over which we have no control. Any data you provide to these sites is subject to their respective privacy policies, not ours.
Your Rights
Under UK and European data protection law (UK GDPR), you have the following rights:
- Right of Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You can request correction of inaccurate or incomplete information.
- Right to Erasure: You may request deletion of your personal data, subject to legal obligations.
- Right to Restrict Processing: You can request that we limit how we use your information.
- Right to Data Portability: You have the right to receive your data in a structured, commonly used format.
- Right to Object: You may object to certain processing activities, including direct marketing.
- Right to Withdraw Consent: Where we process data based on your consent, you may withdraw it at any time.
To exercise any of these rights, please contact us using the information provided in the Contact Us section below.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Specifically:
- Account and contact information is retained for the duration of your relationship with us and for a reasonable period thereafter for record-keeping and legal compliance.
- Analytics data is typically retained for 12-24 months.
- Cookies are retained according to their type and your settings (ranging from session-based to 2+ years).
- Marketing data is retained until you opt-out or withdraw consent.
If you request data deletion, we will remove your information within 30 days, subject to legal retention obligations.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:
Email: [email protected]
We will endeavour to respond to all data subject requests within 30 days. If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date at the top of this policy. Your continued use of the Website following any modifications constitutes your acceptance of the updated Privacy Policy.
Disclaimer: This Website is intended for informational purposes only. We do not endorse gambling or provide gambling advice. Gambling involves risk and may not be suitable for all individuals. Please gamble responsibly and ensure you comply with all applicable laws in your jurisdiction.